Landlords, keys and childish office managers, oh my!

We were finally able to turn the keys in. They still refused the final walk through, and didn't even show up for our appointment.

We went to the apartment to wipe off a mirror, and while we were there the maintenance man ran into the office. About 2 minutes later, the office manager and the other employee got into her car and took off. (I know all of this from the nosy neighbor. She saw the whole thing.)

We got to the apartment about 20 minutes before our appointment, and they left. They didn't come back until 20 minutes after the time I told them Marty had to be at work.

We ended up calling the answering service, who called back and said that the manager told them that I was "Aware that I was just supposed to drop the keys into the drop box." I told them that she was aware that my attorney and the woman who handles landlord and tenant issues for the Michigan Attorney General's office told me not to do that, and she needed to keep our appointment. She never called back.

We ended up having to video tape me putting the keys and change of address card into the drop slot. We also taped me leaving as message (on speaker phone) saying that I was disappointed that she didn't keep our appointment, I needed the letter*, etc. I also asked her to call me to confirm that she received the keys and change of address card. I have yet to hear from her.

*I had told her that if she was refusing to do a final walk through I needed it in writing stating that she was refusing and why.